Curriculum Vitae Customer Service yang Menarik

Tuesday, August 30th 2016. | Curriculum Vitae


Contoh Curriculum Vitae Customer Service

Contoh Curriculum Vitae Customer Service

Curriculum Vitae Customer Service – Melayani pelanggan dengan baik adalah tugas setiap karyawan di manapun mereka bekerja. Di beberapa perusahaan yang mempunyai produk yang sifatnya massal, mereka mengalokasikan karyawan yang khusus ditempatkan di meja tertentu untuk melayani pelanggan. Contoh yang mudah dilihat adalah bank, dimana customer service disana akan bertugas melayani setiap pertanyaan dan pengaduan dari setiap nasabah, termasuk di antaranya melayani pembukaan dan penutupan tabungan.

Lain perusahaan lain tugas yang harus dikerjakan bagian customer service, walaupun intinya sama, yaitu melayani pelanggan. Selain di bank, tempat yang sering terlihat dan memang dibutuhkan adalah tempat-tempat publik, seperti airport, stasiun kereta, rumah sakit, mal, tempat wisata dan masih banyak lagi.

Customer service yang bertugas melayani pelanggan secara langsung biasanya mempunyai penampilan menarik sedangkan mereka yang melayani pelanggan lewat telepon biasanya mempunyai suara yang bagus. Dua hal ini akan terlihat saat interview. Tetapi sebelum anda dapat mengikuti interview, anda harus memastikan bahwa surat lamaran kerja yang disertai oleh curriculum vitae dibuat sangat menarik sehingga anda dapat memperoleh kesempatan interview di antara ratusan atau ribuan pelamar yang melamar kerja di perusahaan yang anda tuju.

Curriculum Vitae Customer Service dalam Bahasa Inggris

Priskila Cantique
20 Geulis Street, Jakarta
Contact #, Email Address

OBJECTIVE
In search of customer service position in Trident Seafoods Corporation; where I can actualize myself and use my skills and knowledge for the purpose of creating excellent customer service of the company.

SUMMARY OF QUALIFICATIONS
• Two years working experience as a customer service officer
• vastly skilled at doing customer services tasks; both indirectly and face to face
• Proven ability to deal with administration
• Demonstrated ability to calculate figures for assisting accounting procedures
• Computer literate– MS Office, internet, Corel Draw
• Advanced level of proficiency – English, Germany, Japan

ACCOMPLISHMENTS
• Creating standard of excellent customer service for the company
• Achieved The Best Employee Award – November 2011
• Helped the company to achieve highest rating on customer service among the other similar companies

EXPERIENCE
Dec 2010 – Present
ABC Utility Company Jakarta
Customer Service
– Deal with customers’ complains and inquiries
– Interface internal partners like accounting division, consumer affair, field service, new business and operation
– Design problem solution for customers

August- Nov  2010
Marriot Hotel – Jakarta
Customer Service
– Answering calls from customers and policy holders
– Responding to any complain, comment, suggestion from the customers as well as giving the best solution
– Working with the other departments of the company
– Doing the administration jobs
– Managing the customer database

EDUCATION
High School Diploma – 2010

SPECIAL SKILLS
• Outstanding interpersonal skills
• Superb customer services and communication skills (both written and verbal)
• Ability to work under pressure
• Good problem solving and analysis skill
• Exceptional listening skill

Mudah-mudahan contoh di atas bisa dijadikan referensi. Jangan dicopy semua ya, biar keliatan unik. Jangan lupa gunakan template yang bagus dan menarik. Photo juga dibuat semenarik mungkin :).

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